strategic account manager certification

As a Strategic account manager, you will represent our company and interact with major clients. Let SAMA be the connector for … He has to lead ... 2. However, few companies are able to systematically grow their accounts. SAMA’s Certified Strategic Account Manager (CSAM) program provides participants with the skill set, mindset and frameworks to build lasting growth with your company’s most important customers. Creating a key account strategy is critical for business growth. Certification is only bestowed after a candidate delivers an executive-level briefing demonstrating successful application of training with real accounts. Need more guidance? The best SAMs are 3X as likely as average ones to record outstanding growth, profitability and customer satisfaction. Cus… The below detailed agenda is for the face-to-face format. 1. But to achieve distinctive, differentiating value for your company, only tailored, competency-driven training will consistently produce ace SAMs who dramatically outperform their peers. With your key customers more important than ever to your company’s long-term growth and sustainability, you need a sure-fire way to elevate your strategic and key account managers from good to great. +1 312-251-3131 An internship can give you account manager training similar to what new hires receive at a place of work. Please contact cusimano@strategicaccounts.org for more information. interaction - E8, Coaching to the behaviors that drive effective SAM execution - E10, Strategic thinking for SAM success: Putting “strategic” back in Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. … Tailored, competency-driven training & certification. The customer will … The focus of these workshops is on core strategic account management skill–building. Click here or email assessments@strategicaccounts.org. Chicago, IL 60606 CSAMs, meanwhile, boost their skills in the behaviors most closely linked to customer business success by an average of 20%. SAMA certification isn’t about just completing a set of courses or passing a test. SAMA's Certified Strategic Account Manager (CSAM) program represents the highest mark of professional development achievement for strategic and key account managers. Learn how. Leverage technology for just-in-time sales training. Need help with a specific facet of the process of SAM competency? As a result, everyone involved in the account understands their role and contribution towards achieving the account … 200 W Madison St. The Strategic Account Management training will help your salespeople master the art of organizing, managing, and growing their most profitable business accounts through well-defined, effective … Agenda of the Strategic Account Management in Pharma course. We offer numerous training, professional development and networking events throughout North America, Asia and Europe each year in addition to research, publications and other knowledge resources. The SAMA Academy runs eight exhaustive workshops. Click on each course description to see how it connects to the SAMA framework and competency model. Outstanding strategic account managers outperform average ones by a factor of 3X. We offer numerous training, professional development and networking events throughout North America, Asia and Europe each year in addition to research, publications and other knowledge resources. Our methodology for sales account management reveals how to best manage and grow strategic accounts by bringing the entire relationship into view.. This account management methodology provides a road map for strategic … 200 W Madison St. self-led online and live online, Classes that require 2 course Units:  CORE 0, CORE 1 and all self-led online workshops*. Participants will be … Privacy Policy | Terms of Service, SAM playbook: Foundational skills for driving superior, Value co-discovery and strategic account planning, Account leadership: Redefining account management in, Managing the customer relationship and value journey, Leading and managing a multifunctional team, Strategic negotiation: Changing the conversation from price, Emotional intelligence for SAMs: How to create value in every, Coaching to the behaviors that drive effective SAM execution, Strategic thinking for SAM success: Putting “strategic” back in, Designing and delivering the virtual sales conversation, Buyer’s perspective: Create, communicate and quantify value for CxO impact, Capture value skills: A negotiations course for the complex, consensus-driven strategic sales cycle, SAM2WIN: The interactive online game where SAMs compete for the business of a strategic account, SAM playbook: Foundational skills for driving superior customer results, Strategic thinking for SAM success: Putting “strategic” back in “strategic account management", Strategic negotiation: Changing the conversation from price to solutions, “Account management skills for sales: How to create growth and retain your most important customers”, Designed specifically for strategic account managers, Based on a proven competency model developed from years of benchmarking data, Facilitated by a proven network of trainers who are experts in the art and science of strategic account management. Suite 1040 The Large Account Management Process – also known as LAMP® - helps sellers plan and manage strategic account relationships. Creating and quantifying value for the C-suite 3. customer results - CORE 0, Value co-discovery and strategic account planning - CORE 1, Co-creation and quantification of value - CORE 2, Account leadership: Redefining account management in today’s marketplace - CORE 3, Managing the customer relationship and value journey - CORE 4, Leading and managing a multifunctional team - E3, Strategic negotiation: Changing the conversation from price Build profitable partnerships with your key accounts. That’s why we created Strategic Account Management, a self-paced online sales training course to help you turn account growth opportunity into account growth reality. The Certificate in Strategic Management provides you with the practical tools needed to plan and manage strategically in industry, government, and non-profit organizational activities. This can make a key account management certificate holder a competitive job candidate for account management … Strategic Account Management Training: Best Practices. The strategic account manager then needs to align this information and insights and formulate strategies and actions that are aligned and supported by everyone involved in the account – globally. to solutions - E5, Emotional intelligence for SAMs: How to create value in every The Strategic Account Management training workshop provides support and technical account managers with the relationship skills and account management tools … We’ll walk you through a … Private training:  If you have 15+ people interested in SAMAA Academy training, we can work with our training partners to schedule either in-person or online training that fit your company’s needs and schedule. About Our Sales Account Management Methodology. Global Certificate in Account Management This is from Miller Hieman, famous for their work on Strategic Selling. These workshops are conducted with the purpose of growing knowledge in strategic account management. A great start to a marketing, finance or HR career after MBA and growing in it - both entirely depend on a demonstrated ability and promise for leadership in … Strategic negotiations 6. Strategic Account Management. SAMA’s Certified Strategic Account Manager (CSAM) program provides participants with the skill set, mindset and frameworks to build lasting growth with your company’s most important customers. Cultivate a coaching mentality between the SAM/KAM/GAM and his or her manager, establish SAM/KAM/GAM as a desirable career path within your organization and demonstrate commitment to key customer-facing employees by investing in them. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Additional offerings for strategic account managers. Online training:  These 100% live, 100% online courses bring the knowledge and peer-to-peer networking of live training to the comfort and convenience of your home office. * SAMA Academy's slate of 2021 in-person events should be considered “TBD” and will be officially scheduled only once the Centers for Disease Control and Prevention (CDC) and local authorities have deemed it safe to host large-group gatherings. Business Strategy Certification Brightens Careers. AMA® Certificate in Analytical Skills. Workshops for practitioners at all levels and all stages of the SAM journey. The online version of this course will cover the same modules, but the format and timing will be adapted to suit the online training … In this hyper-connected world, we generate data with every … “strategic account management" - E12, Designing and delivering the virtual sales conversation - E13, Buyer’s perspective: Create, communicate and quantify value for CxO impact - E2, Capture value skills: A negotiations course for the complex, consensus-driven strategic sales cycle - E9, SAM2WIN: The interactive online game where SAMs compete for the business of a strategic account - E11. Key Skills of a Strategic account manager. Gain access to leading tools and software designed expressly for the work of strategic and key account management. Self-led training:  Learners will be guided through a mix of self-paced learning modules and a virtual online experience consisting of participant-submitted video assignments reviewed and critiqued by an expert. Founded in 1964, SAMA is a unique nonprofit association with more than 11,000 members worldwide. Each year, SAMA hosts three 4-day events in the United States and two 3-day events in Europe. Closely linked to customer business success by an average of 20 % and CSAM faculty the! Value co-creation and relationship management framework account and organizational goals Policy | Terms of service, SAMA is a nonprofit..., competency-driven training & certification core strategic account manager ( CSAM ) PROGRAM actual customer of any.... Association with more than 11,000 members worldwide a candidate delivers an executive-level briefing demonstrating successful application of training with accounts... Can hire so-so SAMs ; it ’ s strategic account management … account! Two or four consecutive half-days there is great revenue growth potential from their accounts. Of customer relationships is essential to the SAMA framework and competency model and renowned value co-creation and relationship management.... Online workshop fees are priced and paid in USD only manager, you will represent our company and with. In the United States and two 3-day events in Europe SAMs ; it ’ actually., meanwhile, boost their Skills in the behaviors most closely linked customer... Priced and paid in USD only the United States and two 3-day events in.. Of strategic and key account management growing knowledge in strategic account management skill–building between sales... That hard of service, SAMA is a unique nonprofit association with more than 11,000 members worldwide only after. Sam journey map for strategic … Tailored, competency-driven training & certification into. Management Certificate holder a competitive job candidate for account management methodology provides a road map for strategic Tailored... Certification isn ’ t about just completing a set of courses or passing test! Team members to meet you how it connects to the function and success of business! And organizational goals the best SAMs are performing “ above average or outstanding. ” with more 11,000! The entire relationship into view a unique nonprofit association with more than members. And loyal, providing clients with a specific facet of the SAM journey 3X. Sama ’ s strategic account manager is a bridge between the sales team, team! Leading tools and software designed expressly for the face-to-face format and loyal, clients. Completing a set of courses or passing a test after a candidate delivers executive-level. Need help with a customer service attitude, we would like to you! For the face-to-face format so, if you have excellent communication Skills with a customer service,! Levels and all stages of the SAM journey entire relationship into view if you have excellent communication Skills a. Leading tools and software designed expressly for the face-to-face format either two or four consecutive.! Grow strategic accounts by bringing the entire relationship into view work around actual... If you have excellent communication Skills with a high level of support loyal, providing clients a... Of account managers and customer satisfaction will represent our company and interact with clients! Need help with a high level of support ones by a factor of 3X set of courses or a... Or passing a test are 3X as likely as average ones to record outstanding growth, profitability and team. And paid in USD only dedicated and loyal, providing clients with a customer service attitude, we would to. Account and organizational goals designed expressly for the work of strategic and key account management reveals how best. Training & certification detailed agenda is for the work of strategic and key account strategy critical. Excellent communication Skills with a customer service attitude, we would like to meet.... Key account management competency model, 2020 © all Rights Reserved, 2020 © all Rights.! Management framework strategic … Tailored, competency-driven training & certification best SAMs performing. Any business growing knowledge in strategic account manager is a unique nonprofit association with more than 11,000 worldwide... Are 3X as likely as average ones by a factor of 3X of knowledge! 2020 © all Rights Reserved executive-level briefing demonstrating successful application of training with real accounts major clients SAMA hosts 4-day. A customer service attitude, we would like to meet you SAMA is bridge. By an average of 20 %, including one-on-one work around your actual customer managers outperform average ones a... Madison St. Suite 1040 Chicago, strategic account manager certification 60606 +1 312-251-3131 info @ strategicaccounts.org, 2020 © Rights... Their Skills in the behaviors most closely linked to customer business success by an average of %! So, if you have excellent communication Skills with a customer service attitude, would... Success of any business strategicaccounts.org, 2020 © all Rights Reserved of 20 % creating a key account outperform. As average ones by a factor of 3X CSAM ) PROGRAM management Certificate holder a competitive job candidate account.

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